Carol and Bill Stack, Sellers, January 2017

“My husband and I tried to sell our apartment a couple of times but were continually met with difficulty in terms of finding a qualified buyer. We met Janet and Susan while they were marketing the sale of our neighbor’s home—Apartment 14A across the hall from us. We invited them over to talk about listing our apartment. They spent a good deal of time talking to us about how they pursue the listing process and we immediately wanted them to take over our property listing. We went on the market just like everyone else seems to do but something was different. We now had two very educated and focused people calling us all the time and giving us feedback about what was happening. We were part of all discussions and felt completely safe in their hands. We finally felt like we were getting somewhere! We closed on our property last week and we would not have been at this joyful place without the Wilkinson LeFevre team on our side. They are nice, solid people and we enjoy knowing them. ”

Audrey & Mike Margarite

“We were looking to sell our current apartment and buy a new one simultaneously. With a baby on the way, the timing of these transactions was critical. Janet and Susan worked diligently to find us a purchaser for our apartment who was amenable to our timing, helped us with post-close occupancy, and skillfully organized our board package among many other moving parts. With so many major changes happening in our lives, it was reassuring to have Janet and Susan’s expertise and hard work behind us throughout this time. Buying and selling property in New York City is very intense and at times extremely stressful. Janet and Susan worked hard to take this stress from us at every turn. Call them. It’s a great first step!”

Kenneth J. Kleinrock & Bruce Lloyd

“Janet Wilkinson and Susan LeFevre of Keller Williams, set a standard of excellence that stands above the competition.”

Andrew B.

“We started our search during this past summer due to our work moving us from London to the US. We started our search on our own and without a broker. We met Janet and Susan as listing agents for the property that we ultimately purchased. They were a pleasure to work with. Very organized, responsive, patient and transparent during the entire process from negotiation, to coop board preparation through to closing. It was easy to work with them, and they lead me through everything providing good advice along the way. They were very quick to respond to my calls and messages along the way. In addition, they are well connected with dependable property lawyers and local renovation people who were a big help to me getting settled in my new apartment. I would highly recommend Susan LeFevre and Janet Wilkinson if you are also considering the purchase of property in New York. ”

Gail W.

“I met Janet and Susan at an open house in 2014. I liked them both immediately. Over the past 18 months, I have worked with them to sell my current apartment in Greenwich Village and to search for a new apartment on the Upper West Side. Working with them was a pleasure. They are very experienced in the New York market and helped me achieve my goals. They were able to sell my current apartment for an excellent price and I was very pleased. They handled all of the details related to the sale seamlessly. The process was made completely stress-free for me. Janet and Susan are very professional and very patient. For my new purchase, not once did they pressure me to make decisions quickly or bid on apartments that were not 100% what I wanted. Separately or together, they both would say continuously, “if you don’t love it, don’t buy it.” They worked with me to find the right space. Throughout the process, Janet and Susan were very responsive. They answered my questions and helped make sure I had access to all of the information that I needed.

Once I found the perfect next apartment, Janet and Susan provided guidance and walked me through the process—step by step. There was a lot to stay on top of. They supported me through all the paperwork and all that the process of selling and buying simultaneously entails. Once I closed on my purchase, they helped me with my renovation and recommended good solid people to meet with. I have spent a lot of time with Janet and Susan and I appreciate their guidance, professionalism, and insight. They have become friends and I would definitely recommend working with them—you will not be disappointed! ”

Bennett Lincoff

“In 2016 we hired the Wilkinson LeFevre Team (Janet Wilkinson and Susan LeFevre) as agents to manage the sale of our coop apartment at The Normandy on Riverside Drive. We met Janet and Susan when Janet "cold called" us about three years ago, offering to visit our apartment and to give us a free appraisal of it. We were only vaguely considering moving at that time; but were very favorably impressed with Janet and Susan''s enthusiasm about our apartment, the scope and depth of their knowledge of the changing conditions of the local real estate market on the Upper West Side, and their general business acumen. When we finally decided in May 2016, to sell our apartment, the Wilkinson LeFevre Team were the only agents we wanted to work with. They guided us in staging our apartment to maximum effect. They brought in a professional photographer to take pictures, and an artist to draw a floor plan for use in the online listing and for the fliers that they sent in the mail. And, perhaps most importantly, they assisted us in determining an appropriate price at which to list the apartment. They suggested a specific strategy - to list the apartment at less than we hoped to get in the expectation that this would bring more prospective buyers to our doorstep which, in turn, would generate more offers which, in turn, would cause competitive bidding and ultimately a final selling price in excess of the original asking price. We followed their advice. Janet and Susan conducted three open houses in a week. We had three offers the first day; some above our asking price. After the third open house we had ten offers. Janet and Susan then contacted the agents representing everyone who had made an offer and told them they had two days to make a best and final offer. On the evening of that second day, Janet and Susan came to our apartment with all the final offers and we analyzed each of them together. Ultimately, we selected an offer that was not for the most money but which came without contingencies. It only took the Wilkinson LeFevre Team ten days to sell our apartment and at a price with which we were fully satisfied. But their work did not stop then. They remained fully involved in the process, making sure that the prospective buyers had a solid Board package which was submitted quickly; that the buyers were prepared for their Board interview; and, once approved by the Board, that the buyers moved through the closing in a timely manner. Over all, Janet Wilkinson and Susan LeFevre are superb real estate agents, with outstanding judgement and skill. They also happen to be really nice people as well. We are delighted that they represented us; and we would recommend them without reservation. ”

“I bought my apartment when I turned 30 and was very proud of having acquired my very own piece of New York City. It represented many years of hard work in a city that I love dearly. I had grown emotionally attached to it like one often does to a beloved possession and had ascribed almost life-like qualities to an inanimate object. When I was relocated abroad for work, I was faced with the difficult decision of selling the apartment. I myself was not ‘sold’ on the idea and so I called Janet and Susan to explore my options. They spoke to me like friends would: very down to earth, practical and straight from the heart. With their characteristic humor, they had me laughing and helped me accept that my life now with a husband and child simply no longer fit in that apartment.

I always knew that when it was time to sell I would give them the listing. They were trusted friends and former colleagues for over a decade. I liked their honest advice, their hard working mentality, and their sense of humor. I also discovered two new qualities of theirs: utter determination and complete lack of judgment. I knew the limitations of this apartment and the quirks about it – it was not a straightforward sale. But they never focused on those less-endearing qualities. They only focused on the positives like the glorious natural light, unobstructed views of the UES, excellent location, and the fact that it would make the perfect pied a terre to the next owner who wished for a piece of NYC.

They listed the apartment the day after Memorial Day weekend and it closed the day after Labor Day. The new owner was exactly as they expected: someone wanting a pied a terre. Susan and Janet know the business of real estate and they also know the psychology of real estate, which can be opposing forces at times! They have respect for their clients and for all the counterparties involved in the transaction. They never compromise their strong values and maintain their high standards for professionalism even in the face of adversity. Everyone who they work with in the business, from lawyers to accountants to trades people, respect Janet and Susan and are respected by Janet and Susan. I always think the best way to determine if a process was a success is to ask oneself: “would I have done anything differently?” For me in terms of the process of selling my apartment the answer is: “I wouldn’t have changed a thing.” I have Susan and Janet to thank for that peace of mind.”

Nishad and Oshiya Savur

“My wife and I have both been in the business world for a combined 25 years so we look for real estate agents that exemplify stellar business professional qualities. Janet and Susan are just that. They are not just realtors, they are strategists that not only close the deal with an awesome outcome, but do so in a thoughtful, meticulous and analytical manner. Their extensive number of years in banking also is a tremendous asset - they have fantastic relationship management skills and understand the need to market effectively to drive results. As well, their thorough knowledge of the market is commendable - using extensive data, they guided us in arriving at an optimal pricing strategy. Finally, they are truly a delight to work with. We would wholeheartedly recommend Janet and Susan to anyone who is looking to buy/sell in the city! ”

LRW and Family

“Thanks to Janet and Susan’s professional real estate guidance and expertise, I have just moved out of my beloved apartment of 19 years in New York City to a totally new life in rural Connecticut. Born and brought up in New York, this proved to be a stressful and difficult move and change. However with the unending support from Janet and Susan, the transition was made. They treated me and my family with dignity, consideration and were always aware of the many diverse difficulties this move would create. They got it. They were supportive and practical offering unending professional guidance and advice from start to finish for my entire family. They have all the right instincts; people skills, style and savvy all rolled into their professional partnership which was further enhanced by the individual skills that each one brought to the table. An amazing example of this is how they brought the public in while at the same time, respecting our privacy throughout. The apartment photos, building photos and floor plans were stupendous. Lastly, they priced it perfectly, helped us choose the perfect buyer and go to the closing table without drama. Also, their coordinated attention to followup is almost unprecedented these days. Once again, thank you Susan and Janet. Our family is grateful to you for getting us through this. ”

John Peterson

“When my uncle passed away, I found myself in possession of a large one bedroom apartment on the Upper West Side in "estate" condition. Being from Connecticut, I knew nothing about the New York City real estate market, especially how to price the apartment and what to do/what not to do in order to prepare it for sale. Janet and Susan provided me with a selling strategy designed to get potential buyers in the door with very little effort on my part. The first (and only) open house drew more than 75 people and we had a full price offer the same day. Based on their guidance and specific knowledge of real estate values on the Upper West Side, we soon had seven highly qualified offers to choose from. I ended up selling the apartment for 15% over asking price thanks to Janet and Susan''s expertise. For anyone buying or selling real estate in New York City, I suggest that you don''t make a move until you''ve spoken to Janet and Susan”

The Martin Family

“My wife and I recently decided to move from our one-bedroom apartment on the Upper West Side of Manhattan to a two bedroom apartment in the same general area. We decided to enlist the help of Janet Wilkinson and Susan Lefevre to help us find a new two bedroom apartment and sell our existing one bedroom unit. Finding a suitable two bedroom apartment was not an easy process. My wife and I couldn’t help wonder if our decision to make this change was a choice that we could actually afford. Janet and Susan patiently and repeatedly reviewed the economics with us and convinced us that we were making the right decision. Although it was not easy to find the right apartment, they stayed with us in spite of our many changes and vacillations along the way. In the end we found a wonderful apartment that met all of our needs. The negotiations for the new apartment went smoothly. Janet and Susan knew the market very well and recognized the true fair market value of the apartment. Their support and advice in preparing our personal information for the Co-op Board of Directors was invaluable. We then made preparations to sell our existing one bedroom unit. Janet and Susan were very helpful in advising us on how to ready our apartment for sale. They were especially helpful in establishing a pricing strategy aimed at obtaining the best fair price for the existing real estate market. Their pricing strategy worked extremely well, as we were able to sell our unit for 15% over the original asking price. Janet and Susan also recommended a lawyer for the transactions. Their recommendation was excellent – a very pleasant, patient, and knowledgeable real estate attorney. We had smooth sailing with all legal issues. Janet and Susan are not only professional but are anxious to become sincere friends. They want to have fun while working and they seem to accomplish this very well. They were very easy to contact whenever we needed them. It is a pleasure to be able to recommend them for your Manhattan real estate transactions.”

“When it came time to sell my coop apartment on the Upper West Side, it was a natural for me to contact Janet Wilkinson and Susan LeFevre, since they are neighbors and their reputation is well known. I am glad that I did. From the initial visit to see the apartment through to the closing just a few months later, their service was top notch. They carefully researched the building, including its history, amenities and financial condition. They found an excellent contractor to get the apartment into proper selling shape. During our meeting to set the selling price, I found that their research was excellent and advice sound. They worked diligently to market the apartment, both on line and with many open houses. At each and every stage of the process, they kept me extremely well informed. They found a buyer with good finances and they kept the co-op board approval process moving ahead as quickly as possible. If I am ever in need of a real estate agent team again, you can be certain that I will turn to Janet and Susan. I recommend them without reservation to anyone in a similar position. ”

Margaret

“I live in Texas and Susan LeFevre was instrumental in helping me purchase an apartment for my son. Susan was very patient when communicating with me through pictures, emails and telephone calls. She was always available for calls after hours just to make sure that I was aware of even the smallest of details. Ms. LeFevre is extremely intelligent, very knowledgeable about the housing market in NYC and the unavoidable issues that arise in the day-to-day operations of purchasing an apartment. She has the ability to analyze problems, think objectively, make decisions and act on her decisions. I really like the way she does business. Her attitude is to do “whatever it takes” to have a happy and satisfied client. ”

Linda V.

“I was a nervous first time buyer and found the perfect team to guide me through this crazy process. Manhattan real estate is a very competitive market but Janet and Susan took great care of me. They held my hand and helped me navigate through tumultuous waters with everything to include my financing. I loved working with them. They are personable, easy to talk to and were always available for any questions or concerns that I had. I had not met a team like them in this business that gave me the confidence I needed…and I interviewed several for this purchase. They are "Rock Star" agents!!”

“Janet Wilkinson and Susan LeFevre are true professionals. I was surprised at how easy it was to work with them. They really listened to me and understood what was important to me. I looked for an apartment on my own for a very long time; convinced there was no need to work with a broker. After my dream deal fell through suddenly and with no apparent reason, I decided to take my friends suggestion and called Janet and Susan. Within two months of working with them, I made an offer on an apartment. Without their knowledge and guidance, I never would have found my new home, made it through the board approval process and the closing. Take it from someone who thought buying a place was as easy as logging onto a website. If you really want to get it done right, don’t waste your time doing it alone, call team Wilkinson/LeFevre. ”

Norbert Oppenheim -

“I met Susan and Janet at an open house and benefited from Susan’s advice that the apartment under consideration would not work out for various reasons. Her assessment was frank, forthright and showed good insight into the market and our family’s needs and possibilities. I subsequently asked Susan to be our broker for an offer on another coop unit. Over the next two months or so, she and Janet guided and advised us expertly, patiently and graciously, and most importantly, successfully through the various stages of the NYC apartment buying process. Susan and Janet were always immediately available, and did not stint on their time, weekdays as well as weekends. Even in the course of a vacation abroad, they remained in touch and were involved in every aspect of the process, on top of every angle and detail. All in all, this was a very satisfactory experience. I would not hesitate recommending the team of Susan and Janet to anyone needing a NYC broker. They are a splendid example of "twofers". ”